Privacy Policy

 


Privacy Policy

Propmind Solutions
Effective Date: Jan 1st, 2026


IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Propmind Solutions (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any purposes unrelated to delivering our direct services. All text messaging originator opt-in data is kept strictly confidential.


Non-Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors strictly for operational support services, such as customer service. All other use cases exclude text messaging originator opt-in data and consent; this information will not be disclosed to any third parties.


1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number, business name, and billing or physical address

  • Payment details when you request a quote or purchase services

  • Opt-in records and timestamps for communication channels (SMS, email, etc.)

Non-Personal Information:

  • IP address, browser type, and device information

  • Website usage data and analytics

  • Cookies and similar tracking technologies

Customer Communication:

  • Records of inquiries, messages, and service-related requests


2. How We Use Your Information

We use the information collected to:

  • Provide, manage, and improve our services

  • Process transactions and payments

  • Communicate regarding inquiries, appointments, and service updates

  • Improve website functionality and user experience

  • Maintain security and prevent fraud

  • Track communication preferences and consent records


3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, support messages, and important updates.

Opt-In & Consent:

  • Messages are only sent if you explicitly opt in

  • We maintain timestamped records of all consent actions

  • We comply with the Telephone Consumer Protection Act (TCPA) and applicable regulations

Opt-Out Instructions:

  • You may unsubscribe at any time by replying “STOP”

  • You will receive a confirmation message and will no longer receive SMS messages unless you opt in again

  • Opt-out requests are processed within 24 hours

Message Frequency & Content:

  • Message frequency varies depending on your interactions

  • Messages are strictly related to services you request

  • Promotional messages are only sent with explicit consent

Help & Support:

Carrier Information:

  • Standard message and data rates may apply

  • Carriers are not responsible for delayed or undelivered messages

  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and others

SMS Data Protection Statement:

Your SMS opt-in data and consent records are never shared with third parties, except:

  • Service providers involved in delivering SMS communications

  • Legal obligations such as court orders or regulatory requirements

We implement safeguards to protect all SMS consent and opt-in information.


4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. Information may be shared only in the following cases:

Service Providers:

  • Third-party vendors assisting with operations (e.g., payments, scheduling)

  • SMS service providers used to deliver communications you consent to receive

  • All partners are required to maintain confidentiality and data security

Legal Compliance:

  • When required by law, regulation, or legal process

  • In response to lawful requests or court orders

Business Transfers:

  • In the event of a merger, acquisition, or asset sale

  • Your data will remain protected under this Privacy Policy


5. Data Security

We implement reasonable administrative, technical, and physical safeguards, including:

  • Encryption of sensitive data in transit and at rest

  • Secure authentication and access controls

  • Regular security monitoring and updates

  • Staff training on data protection practices

  • Incident response and breach notification procedures

  • Backup and disaster recovery systems

While we strive to protect your data, no system is completely secure, and absolute security cannot be guaranteed.


6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Analyze website traffic and user behavior

  • Store user preferences

  • Improve website functionality

  • Measure service effectiveness

You may disable cookies through your browser settings, though this may impact certain features of the website.


7. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information

  • Unsubscribe from marketing emails

  • Opt out of SMS messages by replying “STOP”

  • Request details about how your data is used

  • Withdraw consent at any time

  • File a complaint with a regulatory authority if applicable

To exercise your rights, please contact us using the details below.


8. Third-Party Links

Our website may include links to external websites. We are not responsible for their privacy practices or content. This Privacy Policy applies only to data collected by Propmind Solutions.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website with the updated effective date.

Significant changes may be communicated via email or a notice on our website.


10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Propmind Solutions LLC
📞 Phone: (406) 287-4491
✉️ Email: support@propmindsolutions.com
🌐 Website: https://propflowsolutions.com


By using our website and services, you agree to the terms outlined in this Privacy Policy.

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